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A total digital transformation with a modern data platform in the cloud
To address strategic and urgent operational needs, VOO, one of Belgium’s leading telecom operators, undertook its Memento transformation program. Micropole’s experts, dedicated to AWS solutions, supported the operator through the various phases of this vast complete transformation project for Business Intelligence, Big Data and AI services, and migration to the Cloud.
Transformation in service of customer experience
At a time when consumers are constantly seeking novelty, VOO had to face urgent strategic challenges, particularly with the goal of retaining its subscriber base and acquiring new customers, supporting its digitalization strategy, and responding to new challenges related to GDPR compliance.
New agility in the Cloud
Micropole’s experts conducted an in-depth study, analyzing all aspects of the transformation and addressing both the organizational challenge (roles and responsibilities, teams and skills, processes, governance) and the technical challenge (architectural scenarios, from hybrid Cloud to complete Cloud solutions) that VOO faced.
Based on this analysis, we deployed an enterprise-scale Cloud-based data platform, combining traditional Business Intelligence processes with high-level analytical capabilities.
Following this complete transformation, the total cost of ownership was reduced by 70%, while agility and capabilities improved significantly, enabling VOO to launch new services faster and anticipate their customers’ needs.
The project
800
TB OF CONSOLIDATED
DATA
400
USE CASES DEPLOYED
IN 3 YEARS
50%
TCO REDUCTION ON THE DATA ENVIRONMENT
Rethinking roles and resources
With Micropole, we started from a blank page, combining their knowledge and our business experience, to completely overhaul our way of operating and therefore interacting with the business.
Leveraging your data is the future of your business.
BU Lead Cloud4Data
Technology
Amazon Web Services (AWS) is a comprehensive and globally adopted Cloud platform that enables telecommunications companies to undergo complete digital transformation while dramatically reducing operational costs.
AWS empowers organizations like VOO to modernize their Business Intelligence, Big Data, and AI services, achieving up to 70% reduction in total cost of ownership while significantly improving agility and time-to-market for new customer services.
Ready to talk data?
BU Lead Cloud4Data
In the digital age, the Cloud offers many future possibilities for businesses. Our mission is to help companies, regardless of their size or sector, in this transformation.